To best utilize the Pingtree platform understanding terms and acronyms that are commonly used will help in your overall use and success within the platform.
In this section you will learn about the terminology fo:
General Terms
Pingtree Platform Terms
Pingtree Media Channel Integration Macros
Calculation Terms
Pingtree Terms
Affiliate Conversion
An affiliate conversion is a metric used by Pingtree to differentiate between your campaign-specific conversion event and what you deem as an affiliate conversion as the definition you have for the two may be vastly different. In your campaign settings, you're able to set an existing system event OR a custom event as this affiliate conversion. When this specific event is triggered, it will fire a conversion to your affiliate.
Advertiser (In Campaign View)
When referencing the "Advertiser" tab in your campaign distribution, this term refers to a buyer who has their own advertiser portal within Pingtree. The relationship between "Advertiser" and "Custom Endpoint" identical to the relationship between a "Custom Source" and a "Marketing Partner".
Advertiser (In Data)
"Advertiser" is a term used throughout the Pingtree application. Within your Data tab, it references where the lead was sold to, whether that be to a custom endpoint or an advertiser.
Campaign
What a "campaign" entails can vary heavily from platform to platform. In Pingtree it's relatively simple. A single Pingtree campaign encompasses your offer and everything associated with it. Pingtree allows you to manage the entire lead generation cycle from start to finish. This includes your link generation, source tracking, offer build, and lead distribution. For example, if you have an Insurance offer, the domain URL and any additional subdomains pointed to Pingtree, would be housed as one campaign.
Click Listing
Click Listings are simply buyer ads. Simply plug in buyer details such as Call to Actions, Logos, parameter mapping, and redirect links into Pingtree's pre-established click listing UI kit, and you're able to launch new buyers onto your offer wall instantly.
It is common to utilize these click listings as a secondary monetization strategy, if the lead did not meet the requirements for any buyers you're directly selling the leads to. This is considered click traffic (hence the name click listing) because when a lead engages with one of your click listings, they are redirected to the buyer's third party offer as opposed to being sold directly.
ClickScript
This is Pingtree's backend script that's installed within each offer, which allows the system to generate a unique clickless transaction ID value for a given lead.
Conversion
A conversion in Pingtree is what you, campaign owner(s), have decided will be the event or action that best signifies the quality of a lead. This is set by enabling the "Conversion Event" toggle in your event settings for either a system event or a custom event. What you consider a true conversion may differ from campaign to campaign. With each campaign you have, there are a number of variables from how it's structured to the overall purpose of the campaign, which will ultimately skew which action (event) best determines the quality of a lead.
While you may have numerous events set up in a given campaign, there should only be ONE event designated as the conversion event. A single lead should only be able to trigger a conversion event one time in a full lead cycle.
Custom Endpoint
Located in campaign distribution, this will be any server you are posting data to. This can be a direct buyer, CRM, external database, ESP etc.. The majority of your lead distribution settings will be intertwined with custom endpoints.Custom Source
A custom source is a type of traffic source where you're able to generate unique tracking links. This can be used for internal traffic, media, affiliates and any other traffic partners. The only difference between a custom source and a marketing partner is that a marketing partner will have access to their own affiliate portal.
Database Source
This can be considered as your internal database warehouse for all of your Pingtree traffic. While some components of Pingtree live at the campaign level, the database sources live at your organization level.
Form Flow
This refers to user journey when navigating through an offer in Webflow 2.0. Pingtree has built the framework allowing users to manipulate the user journey based on rules, weighted percentages and other logic giving you ultimate variation testing capabilities.
Landing Page
A standalone web page which can be built and deployed in Pingtree through Webflow 2.0. This type of page, often referred to as the "index" page may serve as the first touch point of a lead making it's way to your offer.
Marketing Partner
A traffic source which has access to an affiliate portal.
Organization
Pingtree's nomenclature for a company using the platform. Organizations may contain multiple users and house many campaigns.
Offer
The web property your campaign is structured around. This can be integrated externally or built within Pingtree using Webflow 2.0.
Offer Wall
A type of thank you page, that will contain any click listings activated in a campaign.
Partner
When a new source (media channel, custom source or marketing partner) is created, they are considered as a partner. In your campaign's Data table, the partner column will populate which traffic source generated a given lead.
Payout
Payouts refer to the amount owed to a source. This can be configured at the source single view and/or within your campaign settings.
Revenue
Revenue is the value a lead is attributed with from a buyer or custom endpoint.
Routing Logic
Pingtree has different formats for how leads are distributed. Click and Form routing (most common), Pingtree Routing and Ping+Post Routing. Each of these formats are considered as the routing logic.
Routing Rule
Custom logic you can create and apply to a given buyer/endpoint to determine the lead attributions required in order to sell to them.
Transaction ID
The transaction ID is Pingtree's UUID (Universally Unique Identifier) or commonly referred to as a click ID. This identifier is generated through the Pingtree clickscript marries itself to any newly generated lead which is what's used for all attribution. This value is formatted as transaction_id={UUID VALUE}
TreeHouse
Pingtree's offer marketplace. Request to buy or sell traffic from offers, Pingtree users have made public.
Webflow 2.0
Webflow 2.0 is Pingtree's enhanced landing page and form flow builder. Construct all of your UI components for a high end lead gen offer and create dynamic user form flows, customizing it with as much or as little complex logic as you'd like.
General Terms
General Terms will cover terms that are generalized and may not be specific to the Pingtree platform
Term | Acronym | Description | Calculation |
2 Factor Authentication | 2FA | A specific type of multi-factor authentication that strengthens access security by requiring two methods to verify your identity | N/A |
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Calculation Terms
Where there are reports, tables and data displayed the below commonly used and mostly industry terms will be used:
Term | Acronym | Description | Calculation |
Customer Acquisition Cost | CAC | Measures how much an organization spends to acquire new customers | CAC = (Total Marketing + Sales Expenses) / number of New Customers Acquired |
Churn Rate | Churn | The rate in which acquired customers cancel (The rate at which customers stop doing business with a company over a given period of time.) | Churn Rate = Number of Customers You Lost in a Given Quarter/Number of Cutomers You Started With That Quarter |
Customer Life Time Value | CLTV | The total worth to a business of a customer over the whole period of their relationship | CLTV = Average Total Order Amount x Average Number of Purchased Per Year x Retention Rate |
Cost Per Acquisition | CPA | The total cost of a customer completing a specific action | CPA = Cost to the Advertiser/Number of Conversions |
Click Through Rate | CTR | The number of times users have clicked on a digital advertisement to reach an online property | CTR = Total Clicks/Total Impressions |
Cost Per Activation | CPAct | The cost involved in generating one activated lead | activated lead |
Cost Per Click | CPC | The amount of money it costs to generate one click | (Amount Spent / Clicks) = CPC |
Cost Per Lead | CPL | A digital marketing pricing model whereby the advertiser pays a pre-established price for each lead generated | CPL = Total Marketing/Total New Leads |
Cost Per Registration | CPR | The total cost paid for an advertisement in relation to the success in generating new registrations | CPR = Total Amount of Advertising Cost for Camapign/Number of Registrations gerenated by that campaign |
Cost Per Signup | CPS | The total cost that the advertiser pays for a sign-up from a customer interested in the advertisor's offer | CPS = Total Money Spent on Ad Campaign/Sum of all Sales Made |
Click Through Rate | CTR | Determines how well your keywords, ads, and free listings are performing | CTR = Clicks/Impressions (# of Clicks on your ad/# of times your ad is shown) |
Conversions | CV | The number of Conversions - This typically comes from Events marked as a Conversion | The total number of Conversions |
Conversion Rate | CVR | The number of times users or website visitors take a desired action | CVR = Number of Conversions/Number of Total Ad Interactions / Clicks / Conversions |
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Earnings Per Click | EPC | The average revenue for each click to an affiliate link | EPC = Total Earnings/Number of Clicks |
Gross Click | GC | The total number of clicks you've received from tracking links | GC = Number of Clicks on an Ad/Total Number of Impressions on that Ad |
Return on Ad Spend | ROAS | The efficiency of a digital advertising campaign | Divide your revenue by the amount of money you spent on ads |
Revenue Per Action | RPA | Similar to the Cost Per Action (CPA) model, Revenue Per Action (Or Value Per Action) extends the CPA model to add revenue sharing with the consumer |
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Revenue Per Click | RPC | The amount of total gorss revenue per click | RPC= Revenue / Number of Clicks |
Using Metrics Effectively
Every Metric Matters and having them report accurately is critical to your best use of the platform. Although every metric matters, not all of them will be used in your search for optimization.
Team Pingtree believes that finding the right metric / KPI and building a strategy around that is important. Through managing hundreds of accounts and builds, we have come to find that not everyone measures performance by the same metric set when making decisions. To help Pingtree customers succeed we aim to assist your optimization by emphasizing the below philosophies:
Metric Accuracy
Every metric must report accurately. You may not care about a click through rate as mush as you care about conversion rate, but both must be accurately reported.
Pingtree's engineering team took every best practice available to ensure that all metrics report accurately. This is aired with an onboarding team that will ensure offsite data/events/conversions are reported back and attributed properly.
Selecting Usable Metrics
Pingtree can help in optimizing your campaigns be the use of KPI's. To this end, selecting metrics that can allow pingtree to function at it's best is ideal.
Find your best KPI/Metric, configure and begin to scale toward that goal.